General Terms and Conditions of Sale of the website

These conditions aim to define the terms of sale between the company UPLA SAS and the customer, from the order, through the payment and delivery.


HOW to Order Products

 You can place your order:

  • Directly on the site
  • By calling +33. (0) Monday to Friday (excluding holidays) from 10:00 A.M to 6:00 P.M for payment by check.



Product Prices are indicated on the Site in Euros all taxes included.

The prices take account of the French law applicable since 01/01/2004.

The prices of products, services and deliveries are indicated in Euros for all the countries on Delivery Site List

UPLA SAS reserves the right to change prices at any time but the products will be charged based on the rate in effect at the time of the order entry, subject to availability.

The products remain the property of UPLA SAS until full payment.



We accept credit card payment (Visa, MasterCard, American Express), PayPal and check.

Only checks issued by French banks are accepted. The command is only valid upon receipt of payment.

The payment of the purchase is made by credit cards (Visa, MasterCard, American Express) through the secure online payment platform Payline otherwise directly using PayPal.



When you click on the “order” button after the order process, you accept all the present terms and conditions of sale, fully and without reservation.



Our products and prices are valid as long as they appear on the website in limits of available stocks. We will notify you by email in case of unavailability of one of our products after ordering.


Shipping – Delivery

Purchased products are delivered to the shipping address you provided during the ordering process. UPLA SAS cannot be held responsible for consequences due to late delivery. Delivery times are indicative and depend on external providers.

Orders validated and paid before 4:00P.M (UTC +1) are shipped the same day.

Deliveries by courier within Paris are delivered in the afternoon for orders placed before 2:00 P.M. Customer service gets in touch with you to define a schedule.


Returns / Exchanges

If, despite our efforts, you were not satisfied with your purchase, in accordance with Article L.121-éà of the Consumer Code, you have a period of 15 days from the date of receipt to return products ordered for exchange or refund.

In case you want to return an item for refund:

It is necessary to place the item in its original packaging ensuring the protection and return it with your invoice. Your refund will be made within 15 days of receipt of your return.

Reimbursement will be made on the same payment method used when purchasing.

In case you want to return an item for an exchange:

It is necessary to place the item in its original packaging ensuring the protection and return to us with his bill. If there is cost difference, you will be contacted to make payment or refund.


Return Address / Exchange


5 rue Saint-Benoit

75006 PARIS  Tel +33


Limitation of Liability

UPLA strives to provide the best of its abilities the accuracy and updating the information published on the Shop and reserves the right to correct at any time without notice, content. However, UPLA can not guarantee the accuracy, precision and completeness of the information made available on the Store.


Intellectual Property

The brand UPLA, as well as all the illustrations, images, logos, designs deposited or not, copyrights and patents appearing on our products in our online shop on accessories or packaging, whether registered or not, are and remain the exclusive property of UPLA.

Reproduction in whole or in part, modification or use of intellectual property, for any reason whatsoever or on any support whatsoever, is strictly prohibited without the express written authorization prior from UPLA. This prohibition also applies to any combination or use associated with any other mark, symbol, logo or, more generally, any distinctive sign intended to compose a logo.


Personal Data

UPLA SAS will not disclose to third parties the information you provide. This information is confidential. In compliance with the “Information and Freedom” Law of January 6, 1978 as currently in force, the Customer has a right to access, rectify, modify and delete his personal data.

To do this you need to contact us by email:

Or use the contact form in the website


Customer Service

For any information, question or complaint, please contact our customer service by email:

Or by phone +33 (0)

Monday to Friday

From 10:00 A.M to 6:00 P.M.


 Applicable law and jurisdiction

These General Terms and Conditions of Sale and all the transactions relating to the Online UPLA Shop are subject to French law.

Any dispute will be submitted to the jurisdiction of the French Courts.