Orders validated and paid before 4:00P.M (UTC +1) are shipped the same day by Collisimo or DHL. Possible deliveries by courier within Paris in the afternoon for orders placed before 2:00 P.M. Customer service will contact you to set a schedule. We ship in 50 countries and more by registered air mail
Care / Tips
This UPLA bag has been designed with care for you. Any subtle difference in the fabric: cotton or leather shall not be taken as a flaw. Cleaning tips: LEATHER satchel must be protected and nourished with a special cream. NYLON satchel must be cleaned with water, a rag and neutral soap. COTTON satchel must be cleaned using a soft brush. To remove any dirt, simply brush softly in the way of the fabric weaving. Important: Do not exposed leather parts to humidity when cleaning. In case of a particular event, we recommend you to entrust your UPLA bag to the dry cleaner. Avoid extended exposure to light. Color may change over time. Appearance can change with use, particularly in areas subjected to repeated rubbing. Take care when storing your UPLA bag, use the dust bag for protection and keep it safe from light, moisture and light.
Returns / Exchanges
If, despite our best efforts, you were not satisfied with your purchase, in accordance with Article L.121-20 of the Consumer Code, you have a period of 15 days from the date of receipt to return ordered products for exchange or refund.